Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time We deliver across India. Standard delivery takes 5–7 business days after dispatch. Delivery timelines may vary slightly depending on your location and courier availability.

Shipping Charges Shipping charges, if any, are calculated at checkout based on your order and delivery location.

Order Tracking Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery in real time.

Cash on Delivery (COD) COD may be available at checkout depending on your pin code and order value.

Delays 91 NOVA is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control. We will do our best to keep you informed.

Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date.